Asterisk phone systems is a software that uses a computer and turns it into a server for communications. A lot of multinational companies as well as small business utilize Asterisk such as call centers, government agencies, telecommunications carriers and even small businesses.

The program is for free and open-sourced, which is capable for lots of uses and makes older telephone systems obsolete. Since it is in fact a type of software, it can be manipulated and customized, thus adding to its versatility and function.

» Read more: An Introduction To Asterisk Phone Systems

Business phone systems can make or break the image that a business portrays to both their clients and competitors alike. If someone calls and repeatedly receives a busy signal or is consistently transferred to the wrong party, it’s likely that they’ll become frustrated and take their business elsewhere.

Avaya is a well-known name in the telecommunications industry. Formerly Lucent Technologies, Avaya has continued to develop state-of-the-art technology in a continuing effort to streamline the way we communicate. This includes the advancement of IP technology were voice conversations are transmitted via Internet protocol. As this technology moves forward, public switched telephone networks will become less common and less utilized.

» Read more: Avaya IP Office – The Premiere Business Phone System for Small Business